FAQ
Questions, answered plainly.
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In short: HealthIntelligence costs 0 EUR during the pilot, reads 13 record languages, stores no health records and keeps all 444 clinical models locked. It explains your records; it does not diagnose.
Last updated
| Price | 0 EUR during the pilot |
|---|---|
| Record languages | 13 |
| App languages | 8 |
| Topics | 30 |
| Catalogued clinical models | 444, all locked |
| HealthVault access | You choose records, 7 to 90 days, 200 to 5000 reads |
| Health data kept | None, dropped within 10 minutes |
What is HealthIntelligence?
HealthIntelligence reads the health records you keep in HealthVault, shows every value exactly as it is written with its source and date, calculates a few routine laboratory values when all inputs exist, tells you what is missing, and prepares a report for your doctor. It never diagnoses.
Is HealthIntelligence a medical device?
No. It is a pilot service that explains your own documents. It does not diagnose, predict disease or recommend treatment. All 444 catalogued clinical risk models stay locked until each one has passed clinical, legal and country approval.
How does it get my records?
Only through HealthVault, after you create a connection code there. You choose which records, for how long (up to 90 days) and how many reads. You can revoke the code in HealthVault at any time.
Do you store my health data?
No. Records are read from HealthVault when you run an analysis, processed in memory and dropped after at most 10 minutes or when you sign out. We store only your account, an encrypted connection code and optional profile answers.
What happens when data is missing?
You see exactly what is missing and how many analyses each value would complete. Nothing is filled in silently. If you want, you can open a clearly labelled simulated preview to judge whether collecting the value is worth it.
What is a simulated preview?
Ranges seen among people similar to you in a synthetic reference sample, for values you do not have. It is shown with a striped frame and the words "not your data", never appears in your doctor report and is never used as a measurement.
Which languages can it read?
Laboratory reports in English, Swedish, Spanish, German, French, Italian, Dutch, Polish, Portuguese, Danish, Finnish, Norwegian and Czech, including local units such as µkat/L, mg/dL and g/L, decimal commas and local date formats. The app itself is available in eight languages.
Is any AI language model used on my data?
No. Your records are parsed by deterministic code. No health content is sent to a language model, an analytics service or any third party.
How is my account protected?
A long passphrase checked against breached passwords, mandatory two-step sign-in with an authenticator app, single-use recovery codes, short sessions and automatic lockout after repeated failures.
Can I delete everything?
Yes. Account settings let you export your account data and delete the account permanently. Also revoke the connection in HealthVault so the code can never be used again.